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  • Responsive customer service

  • For the well-being of your cat

  • Free delivery 

  • Free 30-day returns

  • Free delivery 

    Free 30-day returns

  • For your cat's well-being

    Responsive customer service

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  • 🎁 With every purchase of $55 or more, choose your free gift!

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  • From our world to your home

    From our world to your home

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      I ordered a cat tree and a few toys, everything is great! My cat adopted them quickly. Very happy with my order.

      - Sabine.T

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      I ordered a cat tree and a few toys, everything is great! My cat adopted them quickly. Very happy with my order.

      - Monique V.

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      Very happy with my order. I had asked for clarification on the dimensions before purchasing, and the response was clear and quick.

      - Leonie.C

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      Small issue with my order, but customer service was responsive and offered me a solution. I appreciated the follow-up and the fact that I didn't have to chase them multiple times.

      - Emilie N.

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      Very happy with my purchase! I contacted customer service with a question about my order; they were responsive and really helped me out.

      - Margot P.

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      I bought several toys for my cat, and he is having a lot of fun with them. A good first experience, I will order again.

      - Emira.W

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      Cat tree received and already adopted! Thanks to the customer service team who helped me choose the model; it was appreciated to be able to ask my questions before ordering.

      - William R.

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      First order on the site and a very good experience. I had a question before purchasing, and customer service replied quickly.

      - Sylvie E.

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      Second order on the site, this time for toys. My cat loves them! The team is just as pleasant as ever when you have a question.

      - Romain.A

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    Discover the real experts 🐱

    We are the proud owners of 5 magnificent cats ourselves, each with their own personality, habits, and little preferences. 🐾

    They are the ones who inspire us every day and who are at the heart of the FamilyCats universe.

    Need a helping paw? 🐾

    Can't find your answer? Write to us, our team will be happy to help

    FAQ - FamilyCats

    Can I return an item if it is not suitable?

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    Yes. You have 30 days from receipt to request a return. Once approved, the refund is generally processed within 7 to 14 days.

    How do I choose the right product for my cat?

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    Consider their age, size, habits, and temperament. Each product page contains detailed information to help you make your choice. If you have any doubts, our team can also advise you.

    Are your products suitable for all cats?

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    We offer products tailored to different cat profiles. Please remember to check the dimensions, recommended weight, and specifications indicated on each product page.

    May I ask for your advice before ordering?

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    Of course 🐾 Our team can help you choose the product best suited to your cat, your home, and your needs. You can contact us before placing your order.

    What are the delivery times?

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    Delivery times may vary depending on the products. The estimated timeframe is indicated directly on each product page, so that you can check it before placing your order.